Privacy Policy

Broken Arrow Construction LLC · Last updated: October 5, 2026

Broken Arrow Construction LLC ("Broken Arrow Construction," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit brokenarrowconstruction.com, fill out a form, book an estimate, call us, or text with us.

Information we collect

  • Information you give us: your name, phone number, email address, property address, project details, budget range, timeline, and any messages or photos you send us.
  • Appointment information: the date and time you book for an estimate.
  • Automatic information: basic website data such as IP address, browser type, pages visited, and cookies or similar technologies used for site performance and advertising measurement (for example, Google and Meta).

How we use your information

  • To respond to your inquiry, call you about your project, and schedule, confirm, and remind you about estimate appointments.
  • To send you text messages and emails you have agreed to receive, such as appointment confirmations, reminders, project updates, and follow-ups.
  • To prepare estimates, perform work, and provide customer service.
  • To improve our website and measure how well our advertising works.
  • To comply with legal obligations.

Text messaging (SMS)

If you provide your mobile number and consent to receive text messages, Broken Arrow Construction may send you messages about your inquiry, appointments, and project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except service providers that help us deliver messages (such as our messaging platform and carriers).

How we share information

We do not sell or rent your personal information. We share information only with service providers that help us run our business (for example, our CRM, scheduling, phone, and email providers), when required by law, or to protect our rights. These providers may use your information only to perform services for us.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission over the internet is 100% secure.

Your choices

  • Reply STOP to any text message to stop texts.
  • Click "unsubscribe" in any marketing email to stop emails.
  • Contact us to access, correct, or delete your personal information.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed.

Contact us

Broken Arrow Construction LLC
2321 W McMicken Ave, Cincinnati, OH 45214
Email: [email protected]
Phone: (513) 268-2243
Text: (513) 951-3856

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